KIO Link
KIO Link XC API
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KIO Link XC API
KIO Link APIKIO BMSHuawei BMSHuawei Alert
  1. XC Requests
  • DocuSign
    • Overview
    • List a XC request's DocuSign envelopes
      GET
    • Get an embeded URL signature for a XC Request
      GET
    • Regenerate a URL signature for the current signer
      GET
    • List the order of signers of a DocuSign Envelope
      GET
    • Create a DocuSign envelope for a XC request
      POST
    • Resend email & recover URL signature for a XC request
      POST
    • Create a DocuSign envelope for multiple signers
      POST
  • XC Client Prices
    • Overview
    • List XC client prices
    • Get a XC client's price
    • Create a XC client's price
    • Update a XC client's price
    • Delete a XC client's price
  • XC Comments
    • Overview
    • List XC comments
    • Get a XC comment
    • Create a XC comment
    • Update a XC comment
    • Delete a XC comment
  • XC Connections
    • Overview
    • List XC connections
    • Get a XC connection
    • Create a XC connection
    • Update a XC connection
    • Delete a XC connection
  • XC Contract Settings
    • Overview
    • List XC contract settings
    • Get a XC contract setting
    • Get a XC Request's contract setting
    • Create a XC contract setting
    • Update a XC contract setting
    • Delete a XC contract setting
  • XC Contract Setting Participants
    • Overview
    • List all XC contract settings participants
    • List a XC contract settings participants
    • Get a XC contract settings participant
    • Create a XC contract settings participant
    • Update a XC contract settings participant
    • Delete a XC contract settings participant
  • XC Data Centers
    • Overview
    • List XC datacenters
    • Create a XC datacenter
    • Update a XC datacenter
    • Delete a XC datacenter
  • XC Documents
    • Overview
    • List XC documents
    • Get a XC document's metadata
    • Get a XC document download URL
    • Get a XC document binary file
    • Upload a XC document
    • Delete a XC document
  • XC Reports
    • Overview
    • Download XC requests report
    • Download XC satisfaction survey report
    • Download XC connections report
  • XC Requests
    • Overview
    • List XC requests
    • Get a XC request
    • Get a XC request (complete details)
    • Create a XC request
    • Upsert a XC request draft
    • Update a XC request's general data
    • Change a XC request's status
    • Delete a XC request
    • Revert a XC request to Revision
  • XC Salesforce
    • Overview
    • Accounts
      • Overview
      • List accounts
      • Get an account
    • Opportunities
      • Overview
      • Attachments
        • Overview
        • List opportunity attachments
        • Upload an opportunity attachment
        • Download an opportunity file
      • List opportunities
      • Get an opportunity
      • Create an opportunity
      • Update an opportunity
    • Products
      • Overview
      • List products
      • Get a product
    • Project Requests
      • Overview
      • List project requests
      • Get a project request
      • Create a project request
      • Update a project request
    • Users
      • Overview
      • List users
      • Get a user
    • XC/IC Requests
      • Overview
      • Attachments
        • Overview
        • List XC/IC attachments
        • Upload a XC/IC attachment
        • Download a XC/IC file
      • List XC/IC requests
      • List all KIO Link connections from Salesforce XC/IC requests
      • Get a XC/IC request
      • Create a XC/IC request
      • Update a XC/IC request
  • XC Satisfaction Survey
    • Overview
    • List XC satisfaction surveys
    • Get a XC satisfaction survey
    • Get a XC satisfaction survey per user
    • Create XC satisfaction survey
  • XC Statuses
    • Overview
    • List XC statuses
    • Get a XC status
    • Create a XC status
    • Update a XC status
    • Delete a XC status
  • XC Status Histories
    • Overview
    • List XC status histories
    • List XC status history time summary
    • Get a XC status history record
  • Schemas
    • DocuSign
      • DocuSign Envelope Signer
      • DocuSign Signing URL Result
      • DocuSign Signer Routing
      • DocuSign Resend Result
      • DocuSign Envelope
    • XC Client Prices
      • XC Client Price
    • XC Comments
      • XC Comment
    • XC Connections
      • XC Connection
    • XC Contract Settings
      • XC Contract Setting
    • XC Contract Setting Participants
      • XC Contract Setting Participant
    • XC Data Centers
      • XC Datacenter
    • XC Documents
      • XC Document
    • XC Requests
      • XC Request With Relations
      • XC Request List Item
      • XC Request
      • XC Request With Details
    • XC Salesforce
      • Salesforce Connection
      • Salesforce Account
      • Salesforce User
      • Salesforce Product
      • Salesforce Opportunity List Item
      • Salesforce Opportunity
      • Salesforce Opportunity Write Result
      • Salesforce Attachment
      • Salesforce Attachment Upload Result
      • Salesforce Attachment Download Result
      • Salesforce Request List Item
      • Salesforce Request Point
      • Salesforce Request
      • Salesforce Request Write Result
      • Salesforce Project Request
      • Salesforce Project Request Write Result
      • Salesforce Quote
      • Salesforce Quote Line
    • XC Satisfaction Surveys
      • XC Satisfaction Survey
    • XC Statuses
      • XC Status
    • XC Status Histories
      • XC Status Time
      • XC Status Stage Time
      • XC Status History
    • Error
    • Date Metadata
    • Pagination Metadata
  1. XC Requests

XC Request With Details

The full detail view returned by "Get a XC request (complete details)": the request (with its current status and contract setting), all of its connections, documents, status history, and DocuSign envelopes.

{
    "request": {
        "id": "xcr_BpnCIvoscr3ULQs9",
        "type": "XC",
        "code": "XC-2025-000123",
        "requester_name": "David Guido R",
        "requester_email": "david.guido@digitalignition.com.mx",
        "contract_term_months": 12,
        "current_status_id": "xcs_ymSlwDM25wvJ3Msu",
        "kanban_position": null,
        "priority": null,
        "is_draft": false,
        "created_by_user_id": "69ab25325434ff2b1622fa6d",
        "business_id": null,
        "assigned_xc_lead_user_id": null,
        "assigned_implementation_group_id": null,
        "external_opportunity_parent_id": "Op-12345",
        "external_opportunity_parent_optional_id": "Op-Mother-Optional-456",
        "external_opportunity_parent_number": null,
        "external_opportunity_parent_optional_number": null,
        "external_case_id": null,
        "external_xc_id": null,
        "sow_generated_at": null,
        "sow_signed_at": null,
        "implementation_started_at": null,
        "implementation_completed_at": null,
        "created_at": "2026-03-23T23:24:44.000Z",
        "updated_at": "2026-03-23T23:24:44.000Z",
        "current_status": {
            "id": "xcs_RIZDbF1tyVoMdEuX",
            "code": "FACTIBILIDAD",
            "name": "Factibilidad",
            "description": "La solicitud está en factibilidad",
            "order_index": 3,
            "category": "PRE_SOW",
            "salesforce_stage_code": "SF_FEASIBILITY"
        },
        "contract_setting": {
            "id": "xccs_aOT4W4b1anDFHAjo",
            "doc_lang": "ES",
            "nrc_price": "500.00",
            "mrc_price": "300.00",
            "currency": "MXN",
            "account_name": "Amazon",
            "xc_client_price_id": "xccp_TEpLV0SOyIrZ4k5j",
            "xc_request_id": "xcr_BpnCIvoscr3ULQs9",
            "participants": [
                {
                    "id": "xccsp_F9HzFj0kjBLu6qyC",
                    "name": "Roberto Macias Valadez",
                    "email": "roberto.macias@kio.tech",
                    "role": "Signer",
                    "company_name": "Akamai Technologies",
                    "business_name": "Akamai",
                    "contract_setting_id": "xccs_aOT4W4b1anDFHAjo",
                    "created_at": "2026-03-23T23:24:44.000Z",
                    "updated_at": "2026-03-23T23:24:44.000Z"
                }
            ],
            "created_at": "2026-03-23T23:24:44.000Z",
            "updated_at": "2026-03-23T23:24:44.000Z"
        }
    },
    "connections": [
        {
            "id": "xcc_SUTkAsyeYlV7gwiZ",
            "xc_request_id": "xcr_NJVb2g1MBnEezNlr",
            "index": 1,
            "business_id": null,
            "contract_term_months": 12,
            "data_center_id": "6932877039ee3e5829d0a38d",
            "linked_data_center_id": null,
            "company_a": "NVIDIA",
            "phase_a": "Fase 1",
            "cabinet_a": "Gabinete A",
            "deliver_on_tip_a": false,
            "rack_unit_a": "Rack A",
            "endpoint_label_a": "Endpoint A",
            "port_a": "Puerto A",
            "allow_alternative_port_a": true,
            "company_b": "Amazon",
            "phase_b": "Fase 2",
            "cabinet_b": "Gabinete B",
            "deliver_on_tip_b": false,
            "rack_unit_b": "Rack B",
            "endpoint_label_b": "Endpoint B",
            "port_b": "Puerto B",
            "allow_alternative_port_b": false,
            "wire_id": "6932877039ee3e5829d0a3b1",
            "wire_name_snapshot": "Fibra Monomodo",
            "connector_a": "FC",
            "connector_b": "SC",
            "comments": null,
            "external_opportunity_child_id": "XC/IC-XXXXXX",
            "external_opportunity_child_folio": null
        }
    ],
    "documents": [
        {
            "id": "xcd_5wtWgLufm9bz2Z2x",
            "xc_request_id": "xcr_HfS91NpO4hlFOKTL",
            "xc_connection_id": null,
            "document_type": "SOW_GENERADO",
            "storage_url": "xc/XC-2026-000123/SOW_GENERADO_1774900000000_XC-2026-000123_contrato.pdf",
            "file_name": "contrato.pdf",
            "mime_type": "application/pdf",
            "file_size_bytes": 245678,
            "uploaded_by_user_id": "69ab25325434ff2b1622fa6d",
            "uploaded_at": "2026-03-23T23:24:44.000Z",
            "docusign_envelope_id": null
        }
    ],
    "status_history": [
        {
            "id": "xcsh_847Y0OxKSU5w2gyv",
            "xc_request_id": "xcr_BpnCIvoscr3ULQs9",
            "old_status_id": null,
            "new_status_id": "xcs_uKwYYmF2N9p2fmQW",
            "changed_by_user_id": null,
            "source": "KIO_LINK",
            "reason": "Solicitud creada",
            "changed_at": "2025-12-05T07:35:07.000Z",
            "old_status": {
                "id": "xcs_RIZDbF1tyVoMdEuX",
                "code": "FACTIBILIDAD",
                "name": "Factibilidad",
                "description": "La solicitud está en factibilidad",
                "order_index": 3,
                "category": "PRE_SOW",
                "salesforce_stage_code": "SF_FEASIBILITY"
            },
            "new_status": {
                "id": "xcs_RIZDbF1tyVoMdEuX",
                "code": "FACTIBILIDAD",
                "name": "Factibilidad",
                "description": "La solicitud está en factibilidad",
                "order_index": 3,
                "category": "PRE_SOW",
                "salesforce_stage_code": "SF_FEASIBILITY"
            }
        }
    ],
    "signing": {
        "envelopes": [
            {
                "id": "string",
                "xc_request_id": "string",
                "envelope_id": "string",
                "document_type": "SOW",
                "status": "CREATED",
                "signer_name": "string",
                "signer_email": "string",
                "signing_token": "string",
                "created_at": "string",
                "sent_at": "string",
                "completed_at": "string",
                "voided_at": "string",
                "last_callback_at": "string"
            }
        ]
    }
}
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