{
"_id": "65f1c2a9e4b0a1b2c3d4eb10",
"folio": "MEX1-00123",
"type": "datacenter",
"name_event": "Mantenimiento de servidores",
"_user": "65f1c2a9e4b0a1b2c3d4e5e7",
"_business_user": "65f1c2a9e4b0a1b2c3d4e5f6",
"descripcion": "Cambio de discos en rack R12",
"sede": "MEX1",
"sala": "F1",
"device_manage": false,
"start_date": "2026-10-06T15:00:00.000Z",
"end_date": "2026-10-06T19:00:00.000Z",
"status": "Autorizado",
"created_at": "2026-10-01T17:00:00.000Z",
"extra_auth": {
"_coordsecurity_user": {
"_user": "65f1c2a9e4b0a1b2c3d4e5e7",
"date": "2026-10-02T10:00:00.000Z"
}
},
"_infra_user": "65f1c2a9e4b0a1b2c3d4e5e7",
"_user_authorize": "65f1c2a9e4b0a1b2c3d4e5e7",
"_authorized_date": "2026-10-02T10:00:00.000Z",
"_user_cancel": "65f1c2a9e4b0a1b2c3d4e5e7",
"_business_user_cancel": "65f1c2a9e4b0a1b2c3d4e5f6",
"cancel_date": "2026-10-06T15:05:00.000Z",
"authorizer_cancel_commentary": "Mantenimiento no autorizado por el cliente",
"cancel_commentary": "Se reprogramó",
"device_requests": {
"_id": "65f1c2a9e4b0a1b2c3d4eb05",
"ingreso": [],
"salida": [],
"no_registrado": false
},
"users_invitations": [],
"business_users_invitations": [],
"external_invitations": [],
"_servicedesk_user": {
"_user": "65f1c2a9e4b0a1b2c3d4e5e7",
"date": "2026-10-06T15:05:00.000Z"
},
"_security_user": {
"_user": "65f1c2a9e4b0a1b2c3d4e5e7",
"date": "2026-10-06T15:05:00.000Z"
},
"_coord_infra_user": {
"_user": "65f1c2a9e4b0a1b2c3d4e5e7",
"date": "2026-10-06T15:05:00.000Z"
},
"last_update": [],
"rejection": [],
"files": [],
"comments": [],
"number_guests": "3",
"sla_time": 48,
"sla_type": "Estandar",
"folio_preevent": "MEX1-00045",
"extradata": {
"Numero de guía": "1Z999"
},
"preauthorized": false,
"racks": [],
"kio_apertura": false,
"business": "65f1c2a9e4b0a1b2c3d4e5a1",
"covid": false,
"edit_request": 0,
"business_user_rack": {
"status": true,
"_business_user": "65f1c2a9e4b0a1b2c3d4e5f6",
"created_at": "2026-10-06T15:05:00.000Z"
},
"priority": null,
"business_name": "Digital Ignition",
"business_division": "Corporativo",
"__v": 0
}
